Payment Policy
Effective Date: June 12, 2025
Thank you for choosing mytopixs as your destination for premium smart home appliances. This Payment Policy outlines our accepted payment methods, processing procedures, and terms related to all transactions made through our official website: https://mytopixs.com.
1. Accepted Payment Methods
We currently accept the following payment options:
1.1 Online Payment Gateways
Credit/Debit Cards: Visa, MasterCard, American Express, Discover
Digital Wallets:
PayPal
Apple Pay
Google Pay
1.2 Bank Transfers (upon request)
Available for bulk orders and B2B transactions only
Please contact us at info@mytopixs.com for bank transfer instructions
Note: We do not accept Cash on Delivery (COD) at this time.
2. Payment Security
We take your security seriously. All online payments on mytopixs are:
Encrypted with SSL (Secure Socket Layer) technology
Processed through PCI-DSS compliant gateways
Monitored for fraud prevention
We do not store your credit card or banking information on our servers.
3. Payment Confirmation
Once your payment is successfully processed:
You will receive a confirmation email with your order and payment summary
Your order will move to the processing phase within 1–2 business days
If payment is declined or not completed, your order will not be fulfilled
If you suspect unauthorized charges, please notify your payment provider immediately and contact us at info@mytopixs.com.
4. Taxes and Fees
Prices listed on mytopixs are inclusive of applicable sales tax unless otherwise noted.
- Import Duties (for international orders):
Customers are responsible for any additional import duties, taxes, or customs fees imposed by their local authorities.
5. Payment Issues and Resolutions
If your payment does not go through, please consider the following:
Check if your card has sufficient balance or limit
Ensure your billing details match the information on your card
Try using a different payment method
If the problem persists, please contact us via email or phone.
6. Refund Processing
In the event of an approved refund (as per our Refund and Returns Policy):
Refunds will be issued via the original payment method
Processing time may take 5–10 business days depending on your financial institution
We will notify you once the refund has been initiated
Note: Shipping and handling charges may be non-refundable unless due to company error.
7. Fraud Prevention
Mytopixs reserves the right to:
Verify identity before processing large or suspicious orders
Cancel any order that appears to be fraudulent
Notify law enforcement or financial institutions in the case of attempted fraud
Your safety and trust are our top priorities.
8. Invoice and Billing
After completing a purchase:
A digital invoice will be sent to your email
You can request a printed invoice by contacting us
For B2B or VAT invoice needs, please send your business details to info@mytopixs.com
9. Contact Information
For questions or concerns about your payment or transactions, please reach out to our support team:
📍 Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
📞 Phone: 0123456789
✉️ Email: info@mytopixs.com
🌐 Website: https://mytopixs.com
🕗 Business Hours: 8:00 AM – 6:00 PM, Monday to Saturday
10. Policy Updates
We may update this Payment Policy at any time to reflect changes in our practices or legal obligations. Any modifications will be posted on this page with an updated effective date.