Sales Policy
Effective Date: June 12, 2025
Welcome to mytopixs – your trusted source for smart home appliances. This Sales Policy outlines the terms and conditions that govern purchases made through our official website: https://mytopixs.com. By placing an order with us, you agree to this policy in full. Please review it carefully before making a purchase.
1. Product Information
We strive to ensure that all product descriptions, images, prices, and specifications are accurate and up to date. However, we do not warrant that:
Product descriptions or images are 100% error-free
Products will be available at all times
Prices will remain unchanged
In case of errors or discrepancies, we reserve the right to correct them without prior notice.
2. Pricing and Payment
All prices listed on our website are in USD (United States Dollars) and include applicable taxes unless otherwise stated.
Accepted Payment Methods:
Credit/Debit Cards (Visa, MasterCard, AMEX)
Digital Wallets (PayPal, Apple Pay, Google Pay)
Bank Transfer (on request)
Orders will not be processed until full payment has been received and verified.
Note: We do not accept Cash on Delivery (COD) at this time.
3. Order Processing
Once your order is placed:
You will receive a confirmation email with your order summary
Orders are typically processed within 1–2 business days
Orders placed on weekends or holidays will be processed the next business day
We reserve the right to cancel any order due to stock unavailability, payment issues, or suspicious activity. You will be notified and refunded in such cases.
4. Shipping & Delivery
Shipping times and fees vary depending on your location and the shipping method selected. Estimated delivery timeframes are provided at checkout.
Standard Guidelines:
Delivery typically takes 3–7 business days within the U.S.
Tracking information will be sent via email upon dispatch
Shipping delays caused by third-party couriers are beyond our control
For detailed shipping terms, please refer to our Shipping Policy.
5. Promotions and Discounts
Occasionally, we offer special promotions, discount codes, or bundled deals. These are subject to the following:
Cannot be combined unless stated
Must be applied at the time of purchase
May have limited duration and quantities
Are not valid on prior purchases
We reserve the right to modify or cancel promotions without notice.
6. Warranty
All products sold by mytopixs come with a minimum 12-month warranty, unless otherwise specified. The warranty covers:
Manufacturing defects
Malfunction under normal usage
It does not cover damage due to misuse, accidents, or unauthorized modifications. For warranty claims, please contact us at info@mytopixs.com with proof of purchase and product photos.
7. Order Cancellation
You may cancel your order within 12 hours of placing it, provided it has not yet been processed or shipped. To request cancellation, contact us immediately at info@mytopixs.com with your order number.
Once an order is shipped, cancellation is no longer possible. In such cases, please refer to our Refund and Returns Policy.
8. Customer Support
Our customer service team is here to help with any questions or concerns regarding your purchase. You can reach us during our business hours:
📍 Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
📞 Phone: 0123456789
✉️ Email: info@mytopixs.com
🌐 Website: https://mytopixs.com
🕗 Business Hours: 8:00 AM – 6:00 PM (Monday to Saturday)
9. Modifications
We reserve the right to amend this Sales Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting. Please check this page regularly for updates.