Shipping Policy
Effective Date: January 2, 2025

Thank you for choosing Myto – Your Style, Your Dress! We are committed to providing a seamless shopping experience, and this Shipping Policy outlines how we handle shipping for all orders placed through mytopixs.com. By making a purchase, you agree to the terms of this policy.

1. Order Processing Time

  • All orders are processed within 1-2 business days of receiving your order.
  • Orders are processed Monday through Friday, excluding weekends and holidays.
  • Please note that during peak seasons (e.g., holidays or special sales), order processing may take longer.

2. Shipping Methods and Delivery Time

We offer the following shipping options:

a. Standard Shipping

  • Estimated delivery time: 5-7 business days
  • Available for both domestic and international orders.
  • Delivery times may vary based on your location.

b. Expedited Shipping

  • Estimated delivery time: 2-3 business days
  • Available for domestic orders only.
  • Expedited shipping fees are calculated during checkout.

c. International Shipping

  • Estimated delivery time: 7-14 business days, depending on the destination country.
  • International customers are responsible for any customs duties, taxes, or fees associated with their order.

3. Shipping Rates

  • Shipping rates are calculated based on your order’s weight, size, and delivery location.
  • You can view your shipping costs at checkout before finalizing your order.
  • Free Shipping: We offer free standard shipping for orders over $50 within the United States.

4. Shipping Restrictions

  • We currently ship to most countries worldwide.
  • Some regions or locations may have restrictions or longer shipping times due to customs processing or logistical limitations.

5. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track the status of your shipment using the tracking link provided.

6. Lost or Damaged Items

  • Myto – Your Style, Your Dress is not responsible for lost or damaged items during shipping.
  • If your order is damaged upon arrival or lost during transit, please contact the shipping carrier directly. You may also contact us for assistance, and we will help you file a claim with the carrier if applicable.

7. Address Accuracy

  • Please ensure that your shipping address is correct at the time of order.
  • We are not responsible for delivery delays or issues due to incorrect or incomplete shipping information.
  • If you need to change your shipping address after placing an order, please contact us immediately at infomytopixs.com or 352-375-6140.

8. Shipping Notifications

  • You will receive a shipping confirmation email once your order has been dispatched.
  • If you have any questions or concerns about your shipment, feel free to reach out to our customer service team.

9. Returns and Shipping Costs

  • If you need to return an item, please refer to our Refund and Returns Policy for detailed instructions.
  • Shipping fees for returns are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., incorrect or damaged items).

10. Changes to This Policy

  • Myto – Your Style, Your Dress reserves the right to update or modify this Shipping Policy at any time.
  • Any changes will be posted on this page and will take effect immediately.

11. Contact Us

For any questions or concerns regarding shipping, please contact us:

  • Email: infomytopixs.com
  • Hotline: 352-375-6140
  • Address: 1913 Thomas St, Hollywood, FL 33020